10 - 12 September, 2018
Altis Grand Hotel, Lisbon, Portugal
Speaker Information:

Thierry Derungs


Chief Digital Officer
BNP Paribas


12:00 Case Study: re-designing the value chain for enhanced customer experiences

• Lessons learned from integrating new technology with old tools
• Adopting Natural Language Programming and Machine Learning to re-design the value chain
• Driving customer experiences with augmented relationship management

13:30 Re-designing your external communication for your internal processes

• Understanding your product life-cycle from end-to-end
• Implementing the use of chat bots and natural-language processing for process mining
• Changing processes and data to efficiently use AI


Check out the incredible speaker line-up to see who will be joining Thierry.

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