10 - 12 September, 2018
Altis Grand Hotel, Lisbon, Portugal

Workshop Day

8:30 - 9:00 Registration & Welcome Refreshments

Workshop A

9:00 - 10:30 How to transform your enterprise architecture for an agile customer-centric business strategy
Jean-Francois Le Teno - Senior Advisor Groupama Immobilier
• Applying business intelligence to drive agility
• Addressing the challenges of governance
and lack of technical knowledge
• Identifying the key areas of client experience
to redesign your processes
• Developing a digital roadmap to establish
information continuity

Jean-Francois Le Teno

Senior Advisor
Groupama Immobilier

Workshop B

9:00 - 10:30 How to become a strategic leader
Falk Bothe - Director, Digital Transformation Volkswagen
Theodore Roosevelt once said “The best leader is the one who has sense enough to pick good men to do what he wants done, and the self-restraint to keep from meddling with them while they do it.” This is becoming ever-important as companies are rapidly trying to keep up in an age of disruption. The pressure to innovate faster in order to address challenges, enhance customer experience, increase efficiency and reduce cost has resulted in the traditional command and control leadership approach to be replaced by a more agile model.
Join us in learning about
• Understanding the challenges you face today and in the future.
• The evolution of leadership into an adaptive framework
• Spearheading the initiative to inspire change
• Achieving an environment that allows individual contribution, creativity and innovation

Falk Bothe

Director, Digital Transformation

10:30 - 11:00 Coffee Break

Workshop C

11:00 - 12:30 Planning a business transformation from strategy through to execution

Workshop D

11:00 - 12:30 Understanding stakeholder management during digital transformation
Paulina Wydra - Change Leader UBS
• Identifying key areas of focus within stakeholder
• Managing Stakeholders' expectations during
digital transformation
• Achieving integration and adopting
cross-functional strategies

Paulina Wydra

Change Leader

12:30 - 13:30 Lunch & networking for all workshop attendees

Workshop E

13:30 - 15:00 The checklist to driving your business process automation strategy
The process world has been radically transformed by RPA. With extraordinary speed, organisations are launching themselves into the digital world with
increased efficiency, bought time, and enabled innovative opportunities. Establishing guidelines in driving your business process automation strategy
comes at high importance. The need to redistribute accumulated knowledge and resources across future deployments is necessary for the seamless operations in order to keep up with the speed of competition.
Join the workshop to learn more about:
• Partnership with IT and how to accelerate the
integration of RPA
• Long Term Roadmap and benefits of Automation:
Way more than just cost savings
• Change Management, Communication and Training

Workshop F

13:30 - 15:00 The building blocks of a digital framework: giving your business an edge
Petteri Lampi - Technology Lead Nokia
Processes for cost reduction, quality improvement, and delivery-time reduction have been the main focus of most competitive businesses. However with
the changing times, traditional methodologies are no longer the focus for success. Looking at their processes, which can be enabled by the technological
adoptions, improve its entire scope to achieve its edge.
This workshop will identify key building blocks in:
• Establishing a digital framework for your business processes
• Improving the maturity level of key business processes with technology and innovation
• Achieving sustainable improvement through data and qualitative measures to efficiently use AI
• Changing the mind-set of the operational lines to that of an AI driven mind-set

Petteri Lampi

Technology Lead

Workshop G

15:30 - 17:00 Encouraging Design Thinking to enable innovation and foster improvement
Business strategies and frameworks have shifted under the moving arms of technology. To remain in the playing field, innovation is driving strategies for
continuous improvement. Design Thinking provides a set of tools and techniques for a practical, creative resolution of problems. You will work in teams to solve a real case study, while learning how to adopt basic design thinking methodology.
• A clarification on what design thinking methodology entails
• Best practices to leverage Design Thinking in driving innovation within your enterprise
• Accomplishing prism vision when looking at your business architecture

Workshop H

15:30 - 17:00 How to improve employee productivity through technology
Tammy Watchorn - Head of Innovation NHS Scotland
• Adopting mobile initiatives to implement agile methodology
• Simplifying steps for process delivery
• Managing traditional mind-sets during digital adoptions


Tammy Watchorn

Head of Innovation
NHS Scotland